"I can´t run Automobilista" - Official troubleshooting topic

Discussion in 'Automobilista - Help & Support' started by Renato Simioni, Mar 9, 2016.

  1. Edgar Montelo Lucinda

    Edgar Montelo Lucinda New Member

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    hello bought this week that game, by steam, but is not working, when I enter it, on the first screen, already closed the game

    i use windows 7 64 bits
    AMD phenon II X4 965
    nividia geforce GTX 760
     
  2. Erick Goldner

    Erick Goldner Active Member AMS2 Club Member

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    If you use Windows 7, you need to be on Service Pack 1.
    Also, try to run the game as Admin (right click on AMS.exe -> run as administrator)
     
  3. dnl0319

    dnl0319 New Member

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    I've got a similar problem. When i load a single player session everything works normal but when i try to connect on a server, i see a split second the pit screen and then the game crashes with the error "automobilista does not work anymore".

    There was an update from the client yesterday, maybe the dedi isn't updated yet?
     
  4. John J

    John J New Member AMS2 Club Member

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    Just a heads up for anyone running the MotecPlugin.dll.

    When garage screen appears AMS crashes. Was working last weekend on previous beta version. Looking at Event Viewer the issue is caused by MotecPlugin.dll. Removing the dll works.

    Is the developer "Lazza" still around to help us? Download

    Game version: v1.1.82b
    Windows Version: Windows 10 x64

    ----------------------------------------------------------
    Fault bucket , type 0
    Event Name: BEX
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: AMS.exe
    P2: 2.0.0.0
    P3: 58419bec
    P4: MotecPlugin.dll
    P5: 0.0.0.0
    P6: 4f3a49c0
    P7: 0000b178
    P8: c000000d
    P9: 00000000
    P10:
    ---------------------------------------------------------
     
  5. Kurupt CDN

    Kurupt CDN Active Member AMS2 Club Member

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    The game crashes at load up every time.
    No mods installed
    Verified the integrity of the cache
    uninstalled/re installed

    Edit: problem has been sorted with yesterdays build.
    Thnx
     
    Last edited: Jan 12, 2017
  6. Marcel Kleene

    Marcel Kleene Member AMS2 Club Member

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    same here...not able to start anymore...verified with steam...all ok...while loading track it crashes
     
  7. Rafael Braga

    Rafael Braga New Member

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    I just installed the game through Steam on my windows 7 64 bits, SP1. However, all I'm getting is the tiny pre-start window, where you can choose to run the game, configurations, or etc... and after that Steam keeps trying to start running it repeatedly, and it only stops after I shut this process down.

    Yes, I've tried to run it on different compatibilties, as well as admninistrator, and got nothing.

    Here are my stats:
    Intel core i5 (1st gen) 2.67 Ghz
    4GB of RAM
    Nvidia Geforce 410M (yes, it is a laptop)
     
  8. muzarati

    muzarati Member

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    Can't run with Sweetfx any more since update, game won't even start, just crashes instantly
    edit: deleted selected preset and managed to run on new preset
     
    Last edited: Mar 2, 2017
  9. MysticReverie

    MysticReverie Member AMS2 Club Member

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    Latest steam update crashes midway and says 'Content file locked'
    I've tried deleting the download folder, clearing the Cache, but the same things happen.
    I am unable to play the game. please advise.
     
  10. Erick Goldner

    Erick Goldner Active Member AMS2 Club Member

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    Are you using an Anti-virus ?

    If so, disable it or set a security rule for the steam and installation games folder and then try it again.
    This erros usually happens when Steam can't access the files and since there are some reports of AV detecting AMS.exe as virus (false ones), this should be your case.
     
    • Like Like x 1
  11. MysticReverie

    MysticReverie Member AMS2 Club Member

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    I managed to sort it out.
    I deleted the incomplete download folder, and also a corresponding 'patch' file in the same location.
    Then restarted computer and the update installed.
    I hope this may help anybody in the same situation in the future.
    Glad I didn't have to reinstall the game and all my mods !
    Thanks very much
     
  12. Daniel Federico

    Daniel Federico New Member

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    Pista y disposición usada: solo veo 1 pista
    Autos Usados: todos
    Ajustes Aplicables: todos los ajustes posibles hasta el mas bajo
    Informe: habro el juego cargo cualquier auto cargo solo 1 pista que tengo en el menu y cuando termina de cargar se cierra y dice "automovilista se cerro"
    borre y reinstale 3 veces por steam.
    Pasos para reproducir: hice los pasos normales , el juego empieza , muestra los coches pero solo muestra 1 pista.
    Le pongo carrera ,carga la barra de la pista y cuando termina se cierra .
    Tengo rfactor 1 y 2 y andan perfectos
    Asseto corsa
    Simu tc
    [​IMG]
    [​IMG]
    [​IMG][/url][/IMG]
    [​IMG]
    Todos andan bien.
    Mi pc
    Procesador i7 920 2.67mhs
    Ram 12gb
    Video radeon 6870 1gb
    Mother Intel x58
    Probe como administrador y compatibilidad windows xp .
    Desde ya muchas gracias .
     
  13. Filippo Ave

    Filippo Ave New Member

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    Can't run multiplayer, connection expired error.
    PC specs:
    Gt640 2gb newest drivers
    4gb ddr2 RAM
    1TB hard disck
    Phenom x4 3.0 ghz
    The game work quite well on singleplayer but can't go in multiplayer.
    I can see only empy servers and i can't enter in it.
    I installed a mod but also before that the game didn't work.
     
  14. Riches

    Riches New Member

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    Game runs without SweetFX, but crashes as soon as i go on the track. SweetFX off and i can enter the track.
     
  15. leon_90

    leon_90 Member AMS2 Club Member

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    You solved my problem after SIX months of fiddling around.

    @Renato Simioni @Thiago Izequiel @Alex Sawczuk you may wanna take a look at this: It seems to be related to Rivatuner (not MSI Afterburner) and the hooking technique it uses. It caused troubles also to Win10 Creators Update users (I was one of them) due to the same reason. Effect was programs not starting (just like AMS). The latest beta avalaible (Guru3D RTSS Rivatuner Statistics Server Download v7.0.0) seems to have fixed it.
     
    • Informative Informative x 1
  16. Bronoti

    Bronoti New Member

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    O meu jogo com o mesmo erro.
    Quando voce abre o jogo, ele fecha sozinho
     

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  17. Daniel Borges

    Daniel Borges Member AMS2 Club Member

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    Same problem for me. Beta and Main Version.
    Sometimes it closes right when I click to open the game and sometimes like 5 minutes playing the game. Completely random crashes without any message.
    Tried everything listed here.
     
  18. rsr427

    rsr427 Member AMS2 Club Member

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    Does the trace logger still work? I have -trace=2 enabled and get no log. I keep getting the game loading to a black screen and then nothing. I've had the incomplete download folder problem before, but not currently. This is getting ridiculous.
     
  19. rsr427

    rsr427 Member AMS2 Club Member

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    It has to do with my Fanatec wheel I believe. I started the game with the wheel off and it went to the main screen. Exit the game and try again with wheel on and it works. Persnickety!
     
  20. Kaique

    Kaique New Member

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    HELP!!!
    When opening the game by steam, only the game logo appears and soon after it closes without giving any error message.

    I5 4690K
    Z97M-D3H
    16 GB DDR3 1600 MHZ
    GTX 960
     

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