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Bought premium expansion packs, no content.

Discussion in 'Automobilista 2 - Help & Support' started by Bizarre Formula, Jun 10, 2021.

  1. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    It could take a bit, my apologizes! That one turns out to be a really pesky one...sorry again mate!
     
  2. Bizarre Formula

    Bizarre Formula Active Member

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    No worries at all, take your time, I can imagine it might be a tricky one. Loving the new cars in the meantime!
     
  3. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    Wait, so you have the content, but your steam library doesn't show it owning?
     
  4. Bizarre Formula

    Bizarre Formula Active Member

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    That's right, each time new content has been added you guys have had to tinker with it for me to have it show as 'owned'. For whatever reason the 'premium expansion packs' upgrade doesn't get registered as equal to the season pass.
     
  5. Bizarre Formula

    Bizarre Formula Active Member

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    I also dlc issue.png have the full racin' usa dlc showing as owned
     
  6. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    Then you have the DLC, because it's registered under the "Full Expansion Pack" :)
     
  7. Bizarre Formula

    Bizarre Formula Active Member

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    Ah okay, I see, that makes sense, thanks.

    I see that my friends who have the season pass also have pt 2 showing as owned, but not in my case, that's what confused me.

    Do you think this issue is resolved completely now, for example, when the next dlc pack drops?

    edit: I see now what you were asking, I do have access to the cars but I assumed that was as a result of the free weekend event. The way it shows above is how the problem presented itself the first time
     
  8. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    When you have the content in your game, then the issue is solved and runs under the full expansion pack.
     
  9. Bizarre Formula

    Bizarre Formula Active Member

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    Ok, thanks very much, I assumed I would have the content regardless of whether I 'own' it due to the free weekend. Apologies for the false alarm in that case.
     
  10. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    We'll still check, if everything is alright, but when you have the content, everything seems to be in shape, so enjoy the brutal badassery of these cars :D
     
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  11. Bizarre Formula

    Bizarre Formula Active Member

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    Thanks, already on it, they feel awesome and Watkins Glen is like a roller coaster, great stuff. Hope you can get time for some racing tonight too!
     
  12. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    Raced @Todd Norbury right now in Gr.As at WG and they made me cramp my legs. :D
     
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  13. Bizarre Formula

    Bizarre Formula Active Member

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    Hey Crimson, as I feared would happen, after the update today, I lost the indy cars and Watkins Glen, bizarrely I still have access to Cleveland. I reloaded 3 times to check and be sure the content was gone.

    For whatever reasons the premium upgrade pack doesn't seem to be registering properly.
     
    • Informative Informative x 1
  14. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    Sorry Mate, we really aren't doing that deliberately. I have forwarded it!! :whistle:
     
  15. Bizarre Formula

    Bizarre Formula Active Member

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    Thanks mate, I wouldn't even have considered that a possibility, but if I've come across as impatient then I apologise, that isn't my intent, I understand that troubles come up.
     
  16. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    Well it's becoming a bit crazy at this point, nevertheless :D Please restart steam and relaunch the game for a try now!
     
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  17. Bizarre Formula

    Bizarre Formula Active Member

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    That worked, it's all back in game now and showing as owned, thanks very much.
     
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