Problem with CSL DD violently vibrating

Discussion in 'Automobilista 2 - Help & Support' started by Marcmesa, Jul 2, 2023.

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  1. Marcmesa

    Marcmesa New Member

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    Good morning .
    I had no problems with the game and overnight it became unplayable. I choose a car and a circuit and as soon as I'm in the pits my Fanatec CSL DD starts to vibrate very violently and it's impossible to continue.
    I tried everything in the options, uninstall the game, delete all files and reinstall and this several times and nothing solved the problem.
    Note that I started the auto simulation with the first GTR and that I have no problems with the other games: rFactor Assetto Corsa, Assetto Corsa Competitionne and Raceroom Experience
    Thank you for your attention
     
    Last edited: Jul 2, 2023
  2. Roar McRipHelmet

    Roar McRipHelmet Well-Known Member AMS2 Club Member

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    Regarding "delete all files" – have you also tried to delete (or rename, if you want to keep it as a backup) the settings folder, which is typically here:
    C:\Users\(User_Name)\Documents\Automobilista 2

    After deleting/renaming the Automobilista 2 folder in Documents, start Automobilista 2 again and reconfigure your controls.
     
  3. Marcmesa

    Marcmesa New Member

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    Thank you for your answer but I said that I had deleted all the files and the one in the documents is part of it
     
  4. Marcmesa

    Marcmesa New Member

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    Hi !
    I sent a ticket to tech support.
    I received no confirmation of my request by email and of course no answer to my problem.
    For 25 years I have noticed that most video game developers don't care about their customers.
    Or, when we have an answer it is always the same retort "We are sorry to hear..."
    It's kind of an implication: "You're not too stupid, your hardware is defective, your internet connection is bad...
    Brief ! never questioned from them...
    On the other hand, I am a composer and all the manufacturers of musical hardware and software are very reactive to provide assistance in the event of problems.
    Another world ...
     
  5. Racinglegend1234

    Racinglegend1234 AMS2 wiki founder AMS2 Club Member

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    Have you reported in the beta thread? Reiza always listen and want to remove bugs
     
  6. Marcmesa

    Marcmesa New Member

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    No ! in Contact US
     
  7. Racinglegend1234

    Racinglegend1234 AMS2 wiki founder AMS2 Club Member

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    I thought you complained to Reiza. But yeah, Fanatec are a pain sometimes
     
  8. Marcmesa

    Marcmesa New Member

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    Nothing to do with Fanatec. That's what I said "it's not me it's the other" like in kindergarten...
    I bought a game and all the DLCs... Well it doesn't matter, as long as Reiza hasn't lost any money, that's the main thing...
     
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  9. Racinglegend1234

    Racinglegend1234 AMS2 wiki founder AMS2 Club Member

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    Wait now I don’t understand. To who did you send a complaint and about who did you complain by saying that they don’t care?
     
  10. CrimsonEminence

    CrimsonEminence Administrator Staff Member AMS2 Club Member

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    Hey,

    Please post details about your current driver and ingame settings for the wheel, best to use screenshots (good to have all the fanatec tuning menu values listed and FFB settings ingame but also deadzones/sensitivity and controls profile like wheel make setting [the screen where you can click calibration]) - i have a CSL DD in front of me here and it's working without the rattle.

    Please provide a more detailed thread title btw., it also increases likelyhood of being picked up. (Has been amended for better clarity now)

    The (relatively small) team is currently in development crunch and it can take a while to get responses.

    Cheers.
     
  11. Racinglegend1234

    Racinglegend1234 AMS2 wiki founder AMS2 Club Member

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    I also have a CSL DD and it works flawlessly
     
  12. Marcmesa

    Marcmesa New Member

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    Reread what I wrote as many times as you can, until you fully understand and refrain from replying that it works for you. Where else, the settings that I have to make. I said that I had started the simulation with GTR released in 2005 and the other games long before ... so excuse me if I just fell recently.
     
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  13. Racinglegend1234

    Racinglegend1234 AMS2 wiki founder AMS2 Club Member

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    What I’m saying is that it could be an issue that only you have. Listen to @CrimsonEminence comment and give more info
     
  14. Marcmesa

    Marcmesa New Member

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    Problem solved.
    As the saying goes “You are never better served than by yourself.
    Good day to you .
     
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