n.b. now fixed - issue caused by agéd Thrustmaster drivers. Needed to download fresh installer from Thrustmaster's website to get the newest driver; the 'Check for Updates' in Thrustmaster's Control Panel wasn't working --- Hi there, I'm running into quite a peculiar error which I'm hoping someone else has previously overcome, where Automobilista 2 will randomly crash at any point (such as in the main menu, during a single-player test, or a multiplayer session) and, seemingly simultaneously, Steam will crash as well. I can also cause the game to crash if I make any input on my Bluetooth keyboard once it's gone into low-power/hibernation mode or whatever it's correctly called. Important to note that, when I say crash, the graphics completely lock up and Steam (as a process) will suddenly stop, but the game's simulation will continue, and it will still take controller input and send back force feedback info. I've had graphics freezes like this before, but they would only last a split-second and the game would continue to run without issue. The last time that was the case was when I last played sometime in February but, having tried the game recently in anticipation of the v1.5 update, these freezes are "fatal". I've tried disabling the Steam overlay, verifying game integrity, running in Borderless fullscreen, rather than exclusive, and disabling CrewChief, and none of these things have worked. Any help would be immensely appreciated! --- main specs: Intel Core i9-9900K nVidia RTX 2080 8GB 128GB DDR4 RAM @3200MHz (XMP enabled) AMS2 running off of a 2TB HDD
Bumping with some more info - the game continues to crash regularly, but Event Viewer pins the blame on Steam. Deets are as follows: Faulting application name: steam.exe, version: 8.22.60.19, time stamp: 0x64c40d14 Faulting module name: ntdll.dll, version: 10.0.19041.3155, time stamp: 0x2daa62a8 Exception code: 0xc0000374 Fault offset: 0x000e6d63 Faulting process ID: 0x594c Faulting application start time: 0x01d9c886f46e4d2f Faulting application path: C:\Program Files (x86)\Steam\steam.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: b7be229e-6150-4399-8e5f-84e4adaefdb1 Faulting package full name: - Faulting package-relative application ID: - - System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Version 0 Level 2 Task 100 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2023-08-06T18:35:19.1623723Z EventRecordID 204337 Correlation - Execution [ ProcessID] 0 [ ThreadID] 0 Channel Application Computer Colin Security - EventData steam.exe 8.22.60.19 64c40d14 ntdll.dll 10.0.19041.3155 2daa62a8 c0000374 000e6d63 594c 01d9c886f46e4d2f C:\Program Files (x86)\Steam\steam.exe C:\WINDOWS\SYSTEM32\ntdll.dll b7be229e-6150-4399-8e5f-84e4adaefdb1 Really hope I can get some help here, as I can rarely get to the end of a race session.
Running Steam in 'non-beta' - will try running it in a beta version if it's available. Also, I'd already verified game files before posting initially, but have also done clean installs of both AMS2 and Steam since then, as well as downclocking my RAM to 3000MHz. Did each thing in sequence, i.e. not all at once - still no luck.
I’m having the same problem too, can’t seem to get the issue to resolve though I’ve only encountered it in multiplayer.
Sorry to write again, but I'm getting so frustrated that these crashes keep happening - I can't complete a 15-minute session (in any game mode) because of this. From August 2022 to February 2023, the game never crashed. Having picked the game back up this summer, it's now littered with crashes, so could I please get some input from someone with technical knowledge of problems like this, or at least be pointed in the right direction to get some help? The game's unplayable in this state - it's such a shame.
What about other steam games? The faulting app is steam.exe which points away from AM2 (I think crashes in AM2 prompt to send a crash dump to reiza anyway don't they?) I see you've already reinstalled steam and AM2 and removed overclocking. Have you run memtest86? Maybe check if windows or your mobo manufacturer has newer drivers for bluetooth or for the bluetooth keyboard if that's causing crashes. Try plugging a keyboard in if you've got a spare. It sounds like the game isn't actually crashing but steam is but I would be suspicious of hardware first.
Managed to fix it, and it makes me angry pahahahaa: Turns out that Thrustmaster's Control Panel doesn't connect to the update server when you ask it to check for updates, but it doesn't tell you that so I'd (rightly or wrongly) assumed I was still on the most up-to-date driver. Uninstalling and installing directly from Thrustmaster's website has installed a vastly newer driver, and this has subsequently fixed all problems with AMS2. It's running just as it used to; no random crashes, nor forced ones via the bluetooth keyboard. I swear this makes no sense whatsoever, but thank fk I can actually race now!
