Config Loss (AMS2 cant save)

Discussion in 'Automobilista 2 - General Discussion' started by EckoCharliE72, Jan 2, 2024.

  1. EckoCharliE72

    EckoCharliE72 New Member

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    Hello, happy new year everyone.

    I have a problem with automobilista2.

    Since the last update where they put the Lemans circuit, the game has stopped saving all configurations.

    Every time I start the game I have to configure everything again.

    I have uninstalled and installed the game 7 times in 24 hours.

    I have changed Hard Drives and there is no way to solve it.

    Whenever I modify or configure something I get a message at the top right that says:


    ASM" could not save the changes, you want to try again Yes / NO

    The "yes" does nothing, it does not go to another menu, but nothing is saved.


    Does anyone know how to solve the problem?
     
  2. Roar McRipHelmet

    Roar McRipHelmet Well-Known Member AMS2 Club Member

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    Usually when this type of error happens, it is because something is preventing Automobilista 2 from writing to the "Automobilista 2" folder in your Documents folder.
     
  3. Periophtalmus Spintirus

    Periophtalmus Spintirus [3DP]BumbleBee AMS2 Club Member

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    Have you running any antivirus tools?
     
  4. EckoCharliE72

    EckoCharliE72 New Member

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    i havent antivirus...

    in the first 6 days running well, but in last update 31 December the game crashed and never can save configs.


    Evry time, when close the game loss configs and retype
     
  5. EckoCharliE72

    EckoCharliE72 New Member

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    i see in other replys, i go to my document, click in folder automobilista2 and change parameters security .... but dont difference... that no fixed
     
  6. BrunoB

    BrunoB TT mode tifosi BANNED

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    Are you saying that the game crashed while it was updating?
    I dont know but it sounds like you could have got some Windows write protection issue.
     
  7. EckoCharliE72

    EckoCharliE72 New Member

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    [​IMG]
    i dont know how resolved.

    more than 7 install and uninstall and problem persist

    I touch permisions "my Documents" and get permissions for all... the folder no change!

    now install in D Steamlibrarys and dont create Automobilista2 in C: my documents


    that is a **** crazy
     
  8. EckoCharliE72

    EckoCharliE72 New Member

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    [​IMG]

    Profile back to initial

    Close game and open and loss all cfg
    Same for all controls settings....
     
  9. Roar McRipHelmet

    Roar McRipHelmet Well-Known Member AMS2 Club Member

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    The problem is unlikely something with Automobilista 2 -- it is likely something either in Windows or an application, and that this is blocking write access to the Automobilista 2 folder in the Documents folder.

    Almost everyone who is using modern Windows has antivirus enabled - otherwise Windows will start complaining and "force" you to enable antivirus. So when you write that you do not have antivirus, this likely means that you have the "default" Windows antivirus enabled. And then on 2023-12-31, something happened (e.g. a security update, or maybe Windows detected a threat) which enabled write protection of the Documents folder without you knowing about it.

    As an example, below are instructions on how to disable Controlled folder access on Windows 11:

    Step 1: Open Windows Settings
    01-windows-settings.png

    Step 2: Under Privacy & security, go to Virus & threat protection
    02-virus-protection.png

    Step 3: Under Ransomware protection, go to Manage ransomware protection
    03-ransomware-protection.png

    Step 4: Under Controlled folder access, set the checkbox to Off (Ideally you would want to click "allow an app through Controlled folder access" and then allow Automobilista 2 since this is the more secure option, but the easier and less secure option is to set it to Off)
    04-controlled-folder-access.png
     
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  10. EckoCharliE72

    EckoCharliE72 New Member

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    Wonderfull!!!

    Many thanks for resolved problem.!

    I think your answer should be posted to solve this problem for future players.
    Thanks again
     

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