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Bought premium expansion packs, no content.

Discussion in 'Automobilista 2 - Help & Support' started by Bizarre Formula, Jun 10, 2021.

  1. Bizarre Formula

    Bizarre Formula Active Member

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    I've just bought the track pack upgrade dlc but none of the content is unlocked in game. I have managed dlc, checked/unchecked, verified, restarted pc and steam, no joy.

    I've tried steam support, they say only Reiza can offer support.
     
  2. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    The Premium Expansion Packs DLC is made for everything except the Premium Track DLCs.

    It includes the Racin' USA Part 1 DLC right now and all the following non-track DLC.

    So, do you not find GTE and DPi in the alphabetical order list of cars for sure?
    It should also include Daytona, Laguna Seca and Long Beach.

    EDIT: maybe i have understood your post wrong, tho, could be ^_^'
     
  3. Bizarre Formula

    Bizarre Formula Active Member

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    Thanks for the reply Crimson, I have the premium track pack and now bought the expansion packs to upgrade to full season pass.

    I checked for the cars and tracks several times now, wanted to be sure, none are there. I even unchecked all of my dlc in steam to see if it took effect, the 4 tracks from the track pack disappeared as they should, but rechecking all of the dlc didn't help with the new content (as you said, the stuff from Racin' USA pt1).

    I've also tried joining a MP lobby on Laguna Seca with the DPi as vehicle and it said I don't own the dlc.
     
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  4. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    Okay, this is strange, i forward it!
     
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  5. Bizarre Formula

    Bizarre Formula Active Member

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    Thanks, I appreciate your help.
     
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  6. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    Please try a steam restart! :)
     
  7. Renato Simioni

    Renato Simioni Administrator Staff Member

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    It should be sorted now - please restart Steam if you don´t see it.

    Apologies for the inconvenience, and for the hold-up in getting this pack out.
     
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  8. Bizarre Formula

    Bizarre Formula Active Member

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    Okay, so this is a bit strange, I now see the Racin' USA dlc picture in steam and when I restarted it said 'updating ticket' in a steam box, however, in game the content is not visible in test day, time trial or mp create a server.

    I've restarted steam 4-5 times and reloaded to no effect. I will try a few more things in the meantime, still isn't available though.
     
  9. Bizarre Formula

    Bizarre Formula Active Member

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    Still no joy sadly, I'm verifying the files again now and afterwards I'll try to see if I can join a MP lobby with one of the new cars.
     
  10. Renato Simioni

    Renato Simioni Administrator Staff Member

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    Just did another edit on the package, if you may please restart Steam and see if that does the trick.
     
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  11. Bizarre Formula

    Bizarre Formula Active Member

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    I'll give it a try, thanks.
     
  12. Bizarre Formula

    Bizarre Formula Active Member

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    Brilliant, that did the trick, thank you so much for your quick response and help fixing this, you're both stars!

    Race time!
     
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  13. Renato Simioni

    Renato Simioni Administrator Staff Member

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    Great :) Thanks for being patient with it, hope you enjoy it!
     
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  14. jimortality

    jimortality Member Reiza Backer

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    I have the premium track pack but I also couldn't wait for the expansion for racin usa so I paid £10.99 which is all fine but....... now the new pack is out for £51.99 but I don't get any discount for purchasing the racin dlc. Give me a discounted version please!
     
  15. Renato Simioni

    Renato Simioni Administrator Staff Member

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    Unfortunately not much we can do there Jim as the packages are DLCs on their own right, they can’t be broken down or abate from one another like that. What you could try is asking for a refund on the USA Pt1 item so you can buy the Premium Expansion instead, but this is all done through and managed by Steam.
     
    Last edited: Jun 10, 2021
  16. jimortality

    jimortality Member Reiza Backer

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    Ok, thanks Renato
     
  17. Bizarre Formula

    Bizarre Formula Active Member

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    Absolutely love the new cars, not a fan of GTs normally but that Porsche is fantastic! Thanks again.
     
  18. Bizarre Formula

    Bizarre Formula Active Member

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    Hey guys, rather than create a new post, I figured it'd be better to repost in this thread. Unfortunately the same issue as above has happened again; part 2 is not showing as owned.

    I'm sure you guys must be crazy busy with the update and this probably isn't urgent due to the free weekend but when you have the time, if you could give it a look again I'd appreciate it.

    Thanks in advance.
     
  19. CrimsonEminence

    CrimsonEminence German localization/Testing Staff Member Reiza Backer

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    I will forward it!
     
  20. Bizarre Formula

    Bizarre Formula Active Member

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    Thanks matey
     

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