Issues running AMS

Discussion in 'Automobilista - Help & Support' started by Turco, Jun 6, 2016.

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  1. Turco

    Turco Member AMS2 Club Member

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    This is the third time this happens to me and for the third time I have no idea on what's going on.

    I load the game and the moment I click the mouse (the keyboard is ok) the game crashes.

    I tried to change the folder, I even changed the HD, tried to restore the files and tried to execute the game as administrator.

    Nothing

    I'm not a PC noob, I didn't change anything. I have all the others simulators and all of them runs with no problem at all.

    My PC;
    nVidia 780Ti
    I5 4670
    16gb ram

    I*'m running on triple screen.
     
    Last edited: Jun 6, 2016
    Turco, Jun 6, 2016
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  2. Turco

    Turco Member AMS2 Club Member

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    The AMS beta runs fine...
     
    Turco, Jun 6, 2016
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  3. Turco

    Turco Member AMS2 Club Member

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    Is there any possibility that this problem is due to the fact that I use a microsoft keyboard and a logitech mouse? I have two wireless usb dongle etc... this is the onlye "weird" thing in my PC the rest its just an ordinary mid end hardware.
     
    Turco, Jun 6, 2016
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  4. Renato Simioni

    Renato Simioni Administrator Staff Member

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    Do you use the same controllers in the beta? Both Beta & Release are running the same version at the moment. Try looking at whats set differently between the 2 installs, and also what may have changed in your system in between the last time you had and sorted this same issue.
     
    Renato Simioni, Jun 6, 2016
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  5. Turco

    Turco Member AMS2 Club Member

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    nothing changed.
    I resinalled the game three times and by the third time it started working again.

    the new problem is here: Getting disconected from servers
     
    Last edited: Jun 7, 2016
    Turco, Jun 7, 2016
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  6. Turco

    Turco Member AMS2 Club Member

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    Hello, you guys might think I have AMS because this is the second time I post a bug here in less than four days, but thats not the case, I just don't know why I'm gatting so bad luck.

    The bug is:
    when I connect to a server, I get "conection lost" after 1 to 5 minutes connected. I tried THREE DIFFERENT SERVERS from big brazilian leagues (F1BC, NeoBR and Clube do Volante) and I got this problem in all of them.

    I tried Google public DNS and tried without fixed DNS.

    Problem persists.

    The files are all ok, since I'm able to go to the track and start driving. The "connection lost" after I'm racing.
     
    Turco, Jun 7, 2016
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  7. Turco

    Turco Member AMS2 Club Member

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    I also tried to run as administrator. Nothing changed.

    I also got 0 (ZERO) packet lost after pinging my connection.

    I run iRacing just fine, I run rF2 just fine, I run Assetto just fine.

    After the connection loss my internet is still ok only the game goes back to menu.
     
    Turco, Jun 7, 2016
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  8. Renato Simioni

    Renato Simioni Administrator Staff Member

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    OK, let´s please try keep the thread count down a bit Turco, I know it´s frustrating when one finds issues but if we have people creating topics every time they have some problem, the forum will become quite a mess. If you want personalised support you might want to try reaching Thiago via support@reizastudios.com

    OK on the previous issue, doesn´t really make sense specially when you had the Beta running in parallel. Are you sure there were no differences in settings in between installs? Even the profile name might be a relevant tip.

    I´d suggest you start looking outside the game itself to try isolate these issues, as these are not generalised issues and there hasn´t been big structural changes in the code lately, something is causing the game to trip up in your system so the more info you can supply the better the chance we can try isolate where it´s going wrong - could you confirm what OS / Antivirus / firewall are you running? Are you using UAC? What controllers & periphericals have you got? Have you updated drivers recently? Could you send a screenie of your task manager showing what you have running in the background?
     
    Renato Simioni, Jun 7, 2016
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