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Weird disk write issue

Discussion in 'Automobilista - Help & Support' started by Elise Skinner, Jun 21, 2017.

  1. Elise Skinner

    Elise Skinner New Member

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    So i recently bought AMS via Steam and upon doing so it got to 98% installed and suddenly gave a disk write error. Not to do with storage or anything like that but it had an issue of where the "CustomSeasonTool.exe" could not be written to the disk. I have tried every suggestion via steam and even tried reinstalling. Nothing worked.

    It's a weird issue that i feel only i am having. It's not antivirus related or anything and i made sure of that.

    If anyone can help it'd be appreciated
    ~Elise
     
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  2. Renato Simioni

    Renato Simioni Administrator Staff Member

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    That´s an odd one Elise. Is it always with CustomSeasonTool.exe? Are you sure it´s not some security software (antivirus or otherwise) which doesn´t like it for some reason?

    I assume the installation never completes because of this issue?
     
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  3. Elise Skinner

    Elise Skinner New Member

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    Never completes no. Gets stuck at around 98%

    And it's no security issue. Everything was off during installation so there shouldn't have been an issue..
    And yes it is always with the CustomSeasonTool.exe
     
  4. Elise Skinner

    Elise Skinner New Member

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    Here is the exact error message i get by the way (note i have tried every option steam has given but it's been no use)
     

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  5. TheReaper GT

    TheReaper GT Member

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    Try closing steam, launch it as administrator and than install AMS.
     
  6. Elise Skinner

    Elise Skinner New Member

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    Tried it...
    Literally every option that would come to mind has been tried.

    It's now the weirder ideas that need to be used
     
  7. RWB 3vil

    RWB 3vil Member Reiza Backer

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    Is it a disk space issue?

    Steam downloads a game into a separate folder (steam/steamapps/downloading/), usually, then transfers that to the location of choice afterwards (steam/steamapps/common)


    Maybe at 98% there is little room for any file movement and its getting stuck perhaps.
     
  8. Elise Skinner

    Elise Skinner New Member

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    I have 20 gig of free space either way. i made sure i had enough for two installs in case we had issues. i've even freed up more...
     
  9. Beast

    Beast New Member

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    i have the same issue
     
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  10. Elise Skinner

    Elise Skinner New Member

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    thank god. I thought I was the only one with this issue.
    Maybe it could actually be a widescale issue for certain people. or it could just be us two :/
     
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  11. macmaniacoes

    macmaniacoes Member Reiza Backer

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    • Informative Informative x 1
  12. Beast

    Beast New Member

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  13. jfrank7

    jfrank7 New Member

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    I also have this issue. Bought the game yesterday and Avira quarantined the .exe file which I now recovered and flagged to be ignored but when I want to continue my download it immediately says disk write error. I tried uninstalling and installing again and it gets stuck exactly at the same point which is 117mb. Any help?
     
  14. jfrank7

    jfrank7 New Member

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    I cleared Steam's download cache and restarted my computer and the download continued. Will update if the problem occurs again.
     
  15. Beast

    Beast New Member

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    i did everything you did,i cleaned download cache and restarted pc,but still the same issue
     
  16. Beast

    Beast New Member

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    does it work now?
     

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