Monitors black screen after a playing for a bit, game unplayable atm

I hopped back on AMS2 after the new update and was greeted with both of my monitors ( game only running on my main one ) black screeing after a couple of minutes of driving ( anywhere between 5 and 15 so far ).
The game and everything stays running in the background though, I can still hear my music / people in discord vc, can drive ingame etc but I need to restart my PC everytime since the image never comes back on its own.

At first I thought it might be tied to DLC content as it didn't black screen for 70 minutes when I was testing yesterday evening with base game content but today it black screened with base content after 5 minutes.

Already did a fresh AMS2 install, fresh graphic driver install wiping everything beforehand with DDU and I'm genuinely out of ideas.... I've never had this issue before in any game.


Oh yeah also having issues with my steering input being gone when alt tabbing after reinstalling the game earlier, I have to restart the game for that to come back.

Greetings,
Lennart

 

Hey,

I did do the first thing after freshly installing AMS ( also made sure to delete leftover files before reinstall ) but still black screened.

Hardware/OS is out of question as I did do tests in other games and everything is A-Ok there.
Simhub is usually running because of my SLI-F1 but I also did try it wihout it running and ended up getting black screened.

What seems to be working right now ( will need to do more testing as the time it takes for the game to black screen is really iregular sometimes ) is having every graphics setting on the lowest possible option.
My system has always been capable of running the game on ultra at 1080p no issues so it'd be really odd to me if one of the settings now cause this black screening issue.

I'm running a 3080TI, Ryzen 5 5600X, 32GB DDR4 with the game on a M.2 if that is of any help.

Lennart

 

Hi,

Yes, certainly.
I've been doing some more testing on lowest settings and everything seems fine so far so I will post my regular settings that seem to be causing me issues






Lennart

 

Hey,

Alright I will perform some benchmark/performance tests but I do agree with you that it would be highly unlikely that something in my hardware started giving out just as the update rolled out ( especially since it its fine in other games ).
Will also check cables and, diffferent port and on single monitor.

Will also run some more tests in AMS2 to see if I can figure out which graphics setting is making it blackscreen. I've still not had it happen on the lowest possible settings and I've been going for hours now.

DDU and revert back to previous version is far down the list as I have other games that require the newest Nvidia driver to work.

Thanks for the help so far though! I will report back in a couple of days or once/if I find anything.

Lennart

 

I have been experiencing the same thing recently. Also using a 30 series Nvidia.

This evening I have tried the latest driver (610.62), the one before that (610.47), and the last available (betas aside perhaps) of the pre-610 (596.49), all with the same issue.

I've not played other games on the rig PC recently, so it just happening with AMS2 (the current non-media branch beta, in my case) could be red herring as I am only trying it in AMS2 I did run a lot of CUDA loads on the GPU over the weekend without issue, although I don't think that necessarily pushes the GPU in the exact same way.

 

Glad ( in a weird twisted sense lol ) that I'm not alone with this issue, its been driving me insane trying to figure it out.
Would you mind trying out the lowest possible graphic settings to see if it fixes it for you like it does for me?

 

I cannot this evening, but if I remember I will next time I have the opportunity. Marius also suggested the same thing to me via other channels.

 

Yeah no stress obviously

 

Just as a quick update, because I was up early this morning I have tried the following:

• The public release on the previous version branch, i.e. AMS2 as it was in April.
• Uninstalling the most recent (Windows 10 ESU) Windows Updates.
• The beta and previous branch without those updates.

None of that made any difference, so I have reversed them. When I get time later on I will try lower settings as suggested.

 

Monitor going black out of the blue could be an intermittent DSC (Display Stream Compression) issue if you use a monitor at very high resolution / refresh rate that requires DSC (such as 4K @ > 120Hz). If that's the case, try using a different cable or a shorter cable if that's possible.

EDIT: seeing this problem happens at 1080p, so not caused by DSC.

 

Thank you for trying to help, but we are not talking about brief dropouts. We are talking about a situation that requires a reboot to resolve.

 

Then go into the Windows event viewer to check if there is some clue, including an event 153/13 from the NVIDIA driver.

 

Been there, done that. Nothing of note - no Nvidia driver related things as you might expect if it was a driver reset, or other Critical / Error items, except:

What I did note is that a couple of the instances resulted in a logged bugcheck, i.e. a blue screen (not that I could see the blue!). Nirsoft's bluescreenview only lists the faulting module as "ntoskrnl.exe", which is the OS kernel. There was no stacktrace (at all), so no driver module or similar listed.

 

So I did ruch a benchtest earlier and it does in fact appear to be hardware related after all as I got the same black screen as in AMS2 but everything was still running in the background, just the monitors that are as if they were shut off.

At this point I'm not sure wether its a driver, GPU or PSU issue.

EDIT: I tried another benchmark tool, 3dmark this time, and no black screens that time.
So far it still just is AMS2 on anything but the lowest settings that causes the blackscreens ( and that one random old benchmark test I ran once )

 

FWIW I tried the lowest settings and it seemed fine initially. Then I turned off vsync - which will have been holding the GPU back - and almost straight away (didn't even make it out of the pits) it fell over.

I am also starting to lean towards it being some sort of hardware issue. My current plan is to swap in my old card (a 1080Ti, so thankfully somewhat capable, for AMS2 anyway) and if that is fine to perhaps investigate a higher rated PSU. I have probably been pushing mine (850W) pretty hard since I got the 3090, so maybe it is starting to fail.